Last updated: 25 July 2026
Fifty Boutique dispatches all orders from Türkiye. When a parcel crosses a customs border, the destination country may charge import duties, import VAT or sales tax, customs clearance fees and carrier handling fees.
1. These charges are not included in our prices
Unless a charge is explicitly shown and collected at checkout, our product prices and delivery charges do not include import duties, import VAT or any other charge levied by the destination country. These charges are payable by you, the recipient, and are usually collected by the carrier or the postal service before or on delivery.
We are not registered for the EU Import One-Stop Shop (IOSS), so import VAT on shipments to the EU is collected on import rather than at checkout.
2. European Union — important change from 1 July 2026
The European Union removed the €150 customs duty exemption for goods imported from outside the EU with effect from 1 July 2026. As a result, consignments below €150 that were previously duty-free are now subject to customs duty. During the transitional period a simplified flat duty applies to low-value consignments, charged per commodity line in the customs declaration. Import VAT continues to apply at the rate of the destination Member State.
This is a change in EU law, not a charge made by us, and it applies to all sellers shipping into the EU from third countries.
3. United Kingdom, United States, Canada and other destinations
Each country applies its own thresholds and rates. Import VAT, sales tax, duty and brokerage fees may apply depending on the declared value, the product category and the applicable customs tariff. Please check with your local customs authority if you are unsure what your order may attract.
4. What we do
We declare the accurate description, value and origin of the goods on every customs declaration. We cannot mark orders as "gift", declare a lower value or omit information — doing so is unlawful and can result in the seizure of your parcel.
5. Refused, unclaimed or abandoned parcels
If import charges are not paid, or delivery is refused, or the parcel is not collected, the carrier may return, store or destroy the shipment. Where a parcel is returned to us for these reasons, we will refund the price of the goods, but we may deduct the original delivery cost, the return transport cost and any customs, storage or handling charges billed to us, to the extent permitted by applicable law.
This does not affect your statutory right of withdrawal, which is described on our Right of Withdrawal page.
6. Refunds of import charges
If you return an order and you paid import duties or taxes to your local authority or carrier, those amounts are not refunded by us. Many customs authorities allow you to reclaim them directly once the goods have been re-exported; keep your import documents and contact your local customs office.
7. Questions
Email info@fiftyboutique.com with your order number and we will provide the customs documentation we hold for your shipment.