Customs, Duties & Import Taxes

Last updated: 25 July 2026

Fifty Boutique dispatches all orders from Türkiye. When a parcel crosses a customs border, the destination country may charge import duties, import VAT or sales tax, customs clearance fees and carrier handling fees. This page explains what that means for your order.

1. Customs duty — normally not applicable to our EU orders

Our goods travel to the European Union under the EU–Türkiye Customs Union with A.TR movement documentation, which confirms that the goods are in free circulation within the EU–Türkiye customs territory. For this reason, customs duty does not normally apply to Fifty Boutique orders delivered within the EU, regardless of order value.

2. European Union — change from 1 July 2026

The European Union removed the €150 customs duty exemption for goods imported from outside the EU with effect from 1 July 2026, and a simplified flat duty applies to low-value consignments from third countries during a transitional period. This is a change in EU law, not a charge made by us. In practice, because our shipments move under the Customs Union arrangements described above, this change does not normally add customs duty to Fifty Boutique orders.

3. Import VAT

Unless a tax is explicitly shown and collected at checkout, our prices do not include import VAT. We are not registered for the EU Import One-Stop Shop (IOSS), so where import VAT applies to a shipment, it is collected on import rather than at checkout — usually by the carrier or postal service before or on delivery, sometimes together with a clearance or handling fee. Your checkout summary and order confirmation will indicate which taxes, if any, were collected on your order.

4. Other destinations

We currently ship only to European Union member states. If additional regions become available in the future, each country applies its own thresholds, taxes and fees, and this page will be updated accordingly.

5. What we do

We declare the accurate description, value and origin of the goods on every customs declaration, together with the applicable A.TR documentation. We cannot mark orders as "gift", declare a lower value or omit information — doing so is unlawful and can result in the seizure of your parcel.

6. Refused, unclaimed or abandoned parcels

If import charges are not paid, or delivery is refused, or the parcel is not collected, the carrier may return, store or destroy the shipment. Where a parcel is returned to us for these reasons, we will refund the price of the goods, but we may deduct the return transport cost and any customs, storage or handling charges billed to us, to the extent permitted by applicable law.

This does not affect your statutory right of withdrawal, which is described on our Right of Withdrawal page.

7. Refunds of import charges

If you return an order and you paid import taxes to your local authority or carrier, those amounts are not refunded by us. Many customs authorities allow you to reclaim them directly once the goods have been re-exported; keep your import documents and contact your local customs office.

8. Questions

Email [[DOLDUR: destek e-posta adresi]] with your order number and we will provide the customs documentation we hold for your shipment.